Smart hands & remote hands
On-site checks, reboots, patching, console assistance and guided troubleshooting with your remote technical team.
Support delivered in partnership
Field services that extend your delivery team
Use TechRevolve for incidents at individual sites, project overflow or coordinated activity across multiple sites. Every scope is reviewed before acceptance so coverage, skills, timing and commercial terms are clear.
Break/fix dispatch
Diagnosis and replacement of failed workplace, network and peripheral equipment using an agreed scope and escalation path.
Installations & deployments
Routers, switches, access points, endpoints, printers and other approved equipment installed, connected and commissioned.
Rollouts & refresh projects
Repeatable site activity, equipment swaps, migrations, surveys and decommissions supported with consistent reporting.
Network & Wi-Fi support
Physical network checks, cabling validation, port tracing, wireless access point work and connectivity troubleshooting.
Site surveys & evidence
Asset capture, rack and communications room checks, photos, serial numbers, test results and structured site visit reports.
A controlled handover
How an assignment moves
01
Scope
You send the location, task, skills, timing, access information and expected deliverables.
02
Confirm
We confirm capability, engineer availability, rate, travel position and escalation contacts.
03
Deliver
The engineer follows the agreed runbook, communicates exceptions and protects your client relationship.
04
Close
You receive completion notes, evidence, time records and any recommended next steps.
Working principles
A dependable extension of your operation
- ✓ Your customer and commercial relationship remain yours
- ✓ No direct selling to your end client during assignments
- ✓ Scope, rates and travel agreed before dispatch
- ✓ Professional communication and site conduct
- ✓ Escalation when work falls outside the agreed scope
- ✓ Assignment records retained for traceability
Partner rates depend on location, notice period, skill requirement, duration and volume. Request a rate discussion for your operating model.